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Workforce Design Consultancy for Shift Planning and Rostering - Workforce Planning Studio

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Operations Research Consultancy For Shift Operations
Evidence‑based shift systems that balance performance, fairness, and wellbeing. Built by published experts for operations that must deliver.
We analyse your data to determine your requirements to ensure you provide an excellent service to your budget.
Why Choose C‑Desk Technology

CDT - The experts in OR analysis for all shift operations.

The Workforce Planning Studio is led by published experts in shift planning and rostering. We design bespoke, evidence‑based schedules that improve performance, fairness, and wellbeing.

  • Published, peer‑reviewed methods adapted to your operation
  • Global impact: healthcare, public safety, contact centres, field services
  • Fairness metrics and fatigue risk integrated from day one

Quick proof: up to 22% overtime reduction, 10–15% better coverage, measurable wellbeing gains.

Our Services
Expertise & Insights
Comparison of optimization solvers for rostering
CP-SAT vs MILP vs heuristics: performance and practicality compared.
Case study results showing overtime reduction

Cutting Overtime by 22% in a Public Safety Team

Category Case Insights Date 22/02/26 Read time 1:00
Before/after metrics, approach, and lessons from a successful project.
Balance scale illustrating fairness and fatigue tradeoffs
Methods to reconcile wellbeing with service levels using measurable metrics.
Forecasting demand chart for a 24/7 operation

How to Forecast Demand for 24/7 Operations

Category Workforce Planning Date 22/02/26 Read time 1:00
Practical steps and pitfalls for staffing forecasts in continuous services.
Diagram showing hard and soft constraints in rostering
Techniques and tradeoffs with worked examples from client scenarios.
Case Snapshots
  • Public Safety: redesigned 24/7 rota cut overtime by 22% while improving response coverage.
  • Healthcare: fairer rotations reduced consecutive nights and lifted staff satisfaction by +18 pts.
  • Contact Centre: demand‑aligned shifts improved SLA attainment by +12% with stable staffing.
What Clients Say

“C‑Desk translated complex rostering theory into a roster our teams embraced. Coverage improved without burning people out.” — Operations Director, Public Safety

“Practical, rigorous, and fast. Their fairness metrics changed how we plan.” — Head of Workforce, NHS Trust

“The training gave our planners the tools to sustain gains long after the project.” — Service Manager, Contact Centre

How We Work
  1. Discover — Rapid diagnostics: demand, capacity, rules, and wellbeing needs.
  2. Design — Option sets modeled with measurable trade‑offs (service, fairness, fatigue).
  3. Deliver — Trials, iteration, transition plan, training, and governance.
Book a Consultation Today
Speak with our specialists: (+44) 01636 816466 • alec@oranalysts.com
Contact Details

C‑Desk Technology — Workforce Planning Studio
The Old Vicarage, Station Road, Rolleston, Newark, Notts, UK NG23 5SE

Phone: (+44) 01636 816466
Email: alec@oranalysts.com

Opening hours: Monday–Friday 10am–5pm UK time (or by appointment)

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Find Us
CDT Brochure 2026
Explore our new brochure and discover why we are a leader in industry, data analysis and operations research.

Our experience isn't just in helping business create and manage their operations, its about building relationships. We strive to become a close and trusted advisor, providing timely innovative insights that help keep your business ahead of your competitors, market trends and life events.
We supply a host of products:
Bespoke Shift Patterns
Holiday Management
Absence Management
Shift Allowance
Workload Analysis
Operations Research
VisualrotaX Software
Help & Advice
Videos
Books
Training Days
Shift Pattern Off The Shelf
Holiday Included
Compare & Contrast Solutions
‘What if’ Analyses
Models of the Operation
Fatigue Management
Staff Questionnaires
Banked Hours
Cost/Benefit Analysis
Green Fields Operations
Negotiations
Revised T&C’s
Disaster Level Analysis
Up to 10 Years of Shift Patterns
Our brochure lifts the lid on how different industries rely on smart, well‑designed shift patterns to stay safe, efficient, and resilient. If you want to understand how better shift operations can transform performance, reduce costs, and improve work–life balance, this is the perfect place to start.
Creating a shift pattern isn’t just a calculation — it’s an art. It means balancing holidays, skills, workload, wellbeing, budgets, fatigue, and future growth to build a sustainable operation where the business performs at its best and shift workers can truly thrive. If you want to see how we design the right people, in the right numbers, in the right place, at the right time — this booklet is the perfect place to begin.
Shift working quietly powers the world around us. From the bread on your table to the aircraft you fly in, from your mobile phone network to the ports, pharmacies, and food producers that keep life moving — shift workers make it all possible.
You can download our booklet to explore the full range of products and services we offer, complete with clear diagrams that illustrate our proven methodology.

Our brochure lifts the lid on how different industries rely on smart, well‑designed shift patterns to stay safe, efficient, and resilient. If you want to understand how better shift operations can transform performance, reduce costs, and improve work–life balance, this is the perfect place to start.
Creating a shift pattern isn’t just a calculation — it’s an art. It means balancing holidays, skills, workload, wellbeing, budgets, fatigue, and future growth to build a sustainable operation where the business performs at its best and shift workers can truly thrive. If you want to see how we design the right people, in the right numbers, in the right place, at the right time — this booklet is the perfect place to begin.
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Workforce Planning Studio

C-Desk Technology’s Workforce Planning Studio by OR Analysts helps organisations design and implement evidence-based shift systems, capacity models, and operating rhythms. We combine management consultancy, operational research, and training to improve performance, fairness, and wellbeing.
Contact Us

The Old Vicarage, Station Road, Rolleston, Newark, Notts, UK NG23 5SE
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