Contact Details

If you require further information on any of our services please do not hesitate to contact us by telephone or e-mail. All enquiries are extremely welcome.

T: 01636 816 466

The Old Vicarage
Station Road, Rolleston
NG23 5SE                              

Operational Research

You can always be more efficient

Operational Research is all about using analysis to improve decision making. Dr Angela Moore uses mathematical modeling, statistical analysis, optimisation, sequencing and scheduling techniques to create simple heuristics you can employ to run your operation more efficiently.

Workforce Management

Workforce management is all about assigning the right employees with the right skills to the right job at the right time. We help do this by assessing a company’s workload, and creating the perfect shift pattern for them. Once this is done we consider the running of the shift pattern. It is no good creating the optimal shift pattern if once it is running; some of the shift workers fail to come in due to holidays and absence.

Workload Management

We assess each company separately based on personal circumstances to create the optimal solution. Ideally we would set up a holidays included shift pattern so that the staff get the best quality time off possible with no disruption to the operation. However this is not always possible so we also help set up a holiday management plan for holidays excluded shift patterns to ensure fair procedures which minimise the disruption to the operation while ensuring the staff get good quality time off.

Cover arrangements are built into our shift patterns, so that absent staff can be replaced in a fair and reliable manner. Training can also be scheduled in advance so that all of the shift workers are allocated training without disrupting the operation.

Some operations can have unforeseeable variations in the workload. The workload for a harbour for example is dependent upon the ships docking times. Therefore they require a flexible system where staff can go home when they are not needed but come in or work longer shifts when they are needed. We have created shift patterns which give the company the flexibility they need while minimising the disruption to the staff by using a mixture of fixed and flexible shifts.

Workforce management is not just about scheduling the workforce but managing them to always be there when they are required in a fair and efficient manner. The best manager is one where the operation will run smoothly without them, and the best operation is one with the flexibility to adapt quickly to change. Our shift patterns will help you be the best operation possible.

Workload Management Graph