Contact Details

If you require further information on any of our services please do not hesitate to contact us by telephone or e-mail. All enquiries are extremely welcome.

T: 01636 816 466

The Old Vicarage
Station Road, Rolleston
NG23 5SE                              

Operational Research

You can always be more efficient

Operational Research is all about using analysis to improve decision making. Dr Angela Moore uses mathematical modeling, statistical analysis, optimisation, sequencing and scheduling techniques to create simple heuristics you can employ to run your operation more efficiently.


Our Lastest ebook is “Understanding Your Absence Rate” for all managers, aimed at helping managers gain a better understanding of what their Absence Rate is really telling them and then how to use it more effectively.

We are also releasing a series of ebooks "Shift Pattern Tools & Techniques", this series will give you all the tools you need to create and manage your shift pattern. All the ebooks are less than £7 each and cover a specific aspect of shift scheduling, so you can pick the topics relevant to your business.

Kindle ebooks can be on Kindles, laptops, desktop, smart phones and tablets, so now you can have the best information on shift working wherever it is most convenient. See here on Amazon for Apps

Our books in the series will cover:


Currently available are five ebooks in this series: Calculating How Many Staff Do You Need, Holiday Management, Holidays Included Shift Pattern, Fatigue and Shift Work and Banked Hours.

Holidays Included Shift Pattern

These are now becoming a very popular choice of how to work shifts and should feature prominently in any review your organisation's shift working arrangements, or any new operation.

This book explains the most efficient way to operate your shift scheduling.

The aim of this book is to provide you with the tools and techniques to make a Holiday Included shift pattern run smoothly. The main objective of any shift pattern is to ensure you have the right people with the correct skills when and where you want them. The major issues, which are going to prevent you from achieving this objective, are staff holidays and absences.

Calculating How Many Staff Do You Need

Whether you are starting a new operation, had a change in workload or just think you may be under or over staffed, this book will help you calculate the number of staff you require.

The aim of this book is to provide you with the tools and techniques to correctly assess your operation and hire the correct number of staff with the correct skills for any operation. This book is packed with examples, using holidays included and holidays excluded shift patterns, paid and unpaid breaks, shutdowns and variable workloads.

Holiday Mangement

Managing Holidays has always been a problem, so all orgainaitions need a plan to cope.

This book shows you how to create a holiday management plan and spread out the holidays so that during Summer and Christmas your operation won't be effected because of absences.

Banked Hours

 Do you want to reduce your absence levels down to zero? Have you ever considered Banked Hours?
Banked Hours are a great way to get rid of your absence problems. If you are a running a shift operation you can use Banked Hours. Sometimes called Reserved Hours, Banked Hours are pre paid for at the start of the year. Then if an absence occurs anyone on the Banked Hours system can be called in to cover the shift.
The best part is that when the staff realise what is happening they can manipulate the system. They can swap shifts when they are absent and claim the Banked Hours for work they have never done. Everyone is happy. The company has no absence problems, the staff "think" they are getting paid for hours they never work. And the shift managers can relax because the staff are doing all the hard work of absence management for them.

Fatigue and Shift Work

Shift working allows employees to work when they want to work, plenty of time for holidays, lots of extra money, a lot less commuting, and a larger nicer house. However there is a downside to shift working. Shift workers do have to work some shifts at nights and weekends. Shift working is also more fatiguing than office hours working; this is especially prevalent if working nights. However this book is about minimising fatigue and the effects of fatigue so that you can enjoy the advantages of working shifts without being too fatigued. Even if you work office hours, you should find this information useful.