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If you require further information on any of our services please do not hesitate to contact us by telephone or e-mail. All enquiries are extremely welcome.

T: 01636 816 466

The Old Vicarage
Station Road, Rolleston
NG23 5SE                              

Operational Research

You can always be more efficient

Operational Research is all about using analysis to improve decision making. Dr Angela Moore uses mathematical modeling, statistical analysis, optimisation, sequencing and scheduling techniques to create simple heuristics you can employ to run your operation more efficiently.

Rethink Staff Scheduling

Most staffing schedules are for flat workloads which will only change gradually. Yet workloads are not like that. Even in production there will be periods during the year when resources are more expensive than at others. So why not have a staffing schedule which is responsive when needed, yet creates a shift pattern so that your staff are not being swapped around every week.

The premise is simple, first calculate your workload, and look at it for every day for the whole year. Look for commonalities, so if Sundays are the same throughout the year, then treat them the same. Look out for one off events which will effect either the workload e.g. product promotions or supply. Some changes to the workload will be at short notice because it will be dependent on a third party, e.g. weather. But you can estimate what the workload will be in this period either higher or lower and create a plan. Even include it in your budget.

Next create a shift pattern which will match the workload of the whole year. Include a holiday management plan, absence cover arrangements and procedures for ad hoc work and other variations. The aim is to create a shift pattern that can cope with your workload, adapt when need, minimise disruption to the operation and to your staff.

Staffing around a year is not only helpful to your staff, since they can plan their lives around the staff pattern, but it also helps the operation. Knowing your staffing levels in advance means that you can plan your work schedule a long time in advance. But also the year is the time period over which holidays are taken, budgets are planned and the seasons change.

So why not rethink your staff schedule? Can your shift pattern cope with holidays, absence, workload changes, customer demands and supply fluctuations? Learn how by booking a place on one of our training courses, read our ebooks or contact us to find out how we can help you.

Our sister website is also full of ideas and suggestions on how you can improve and manage your shift pattern.