Contact Details

If you require further information on any of our services please do not hesitate to contact us by telephone or e-mail. All enquiries are extremely welcome.

T: 01636 816 466

The Old Vicarage
Station Road, Rolleston
NG23 5SE                              

Operational Research

You can always be more efficient

Operational Research is all about using analysis to improve decision making. Dr Angela Moore uses mathematical modeling, statistical analysis, optimisation, sequencing and scheduling techniques to create simple heuristics you can employ to run your operation more efficiently.

Banked Hours


Banked Hours are a flexible working technique designed to improve shift workers work/life balance and ensure that the operation runs smoothly. They are more efficient than many absence management techniques, ensure continuity of operations and cover for training.

Any shift manager should consider using Banked Hours to improve their operation. Banked Hours often lead to a reduction is costs, improved efficiency and less work for managers. Therefore, they are a very popular technique for managers to adopt.

However, making managers’ lives easier and saving the company money will rarely hold any sway with shift workers. Therefore, when introducing Banked Hours, it is important to stress the benefits for the shift workers too:

  • Extra paid time off
  • Less working time
  • Less stress
  • Easier work
  • Planned cover arrangements
  • Flat pay to help with budgeting
  • Golden Days
  • Guaranteed training
  • Guaranteed days off
  • Guaranteed holidays
  • Fairness
  • Not being contacted by work on days off
  • Not being over worked
  • More weekends off
  • Pre-arranged cover for absent collogues
  • Improved work/life balance

banked hours bookIf you would like to find out more about Baked Hours we have a new edition to our book Banked Hours available on Kindle. It is packed with examples of how Banked Hours can improve your operation. It describes how to introduce banked Hours, how to ensure the operation works for you. How to calculate the number of Banked Hours you will need. How to operate a fair system and avoid bias, favouritism and nepotism.

There is even a chapter on union negotiations.  Outlining the positions of both sides and how to bring in a Banked Hours system that benefits both sides.

This book is for shift managers, union representatives and anyone who would like to examine working on a Banked Hours operation. It is very important to understand why Banked Hours is being used and how it can benefit you.

Available at Amazon UK for £7.69

Available at for $10