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T: 01636 816 466

The Old Vicarage
Station Road, Rolleston
NG23 5SE                              

Operational Research

You can always be more efficient

Operational Research is all about using analysis to improve decision making. Dr Angela Moore uses mathematical modeling, statistical analysis, optimisation, sequencing and scheduling techniques to create simple heuristics you can employ to run your operation more efficiently.

What Goes Up, Must Come Down


This old saying comes from the idea that what you rose up into the air will eventually return to Earth under gravity.

However this saying has other applications. In the world of shift patterns, there is a flexible working technique called Banked Hours. Banked Hours are used as part of a system call ‘Annualised Hours’ which makes rostering people much easier to do. Banked Hours enable the shift worker and the company to Bank Hours which can be used at another time for a specific purpose. E.g. used to cover absences and training.

Everyone has an individual number of Banked Hours which can change depending on what they work and what they are scheduled to work. Hours can be added and taken away from the Bank at any time over the year.

Therefore your banked Hours can go up as well as down.

So you start the year with 100 Banked Hours. You are asked to cover for an absent colleague. 12-hour shifts are used, so your Banked Hours are reduced by 12 to 88 hours. Then you want to take a weekend off using Banked Hours instead of holidays. Two 12-hour shifts, increases your Banked Hours to 112.

This will continue throughout the year. Eventually resulting in all of your remaining Banked Hours being zeroed at the end of year.

A Banked Hours system works because the company get a flexible working arrangement which allows them to call in people to cover for unexpected events. From the shift workers perspective, they provide a flexible working arrangement to cover these unexpected events and in return get some extra time off which they are paid for.

Each year is different and depends on multiple factors, some years you will be very lucky and can end up with about two weeks of extra time off per year which is paid. At other times they may end up with nothing extra.

Each year the Banked Hours needs to be reviewed to see if they are still working for everyone.

If you would like to know more about Banked Hours follow this link or buy our kindle book on Amazon UK and Amazon US.