Contact Details

If you require further information on any of our services please do not hesitate to contact us by telephone or e-mail. All enquiries are extremely welcome.

T: 01636 816 466

The Old Vicarage
Station Road, Rolleston
NG23 5SE                              

Operational Research

You can always be more efficient

Operational Research is all about using analysis to improve decision making. Dr Angela Moore uses mathematical modeling, statistical analysis, optimisation, sequencing and scheduling techniques to create simple heuristics you can employ to run your operation more efficiently.



Wednesday, 15 April 2020 09:57

Like so many people out there, life must go on and work never stops. That's why this Coronavirus is not stopping our work. We are committed to providing a service to our clients and protecting the safety and wellbeing of the country. 

We already had procedures in place to handle this lockdown. We are used to remote working as many of our clients are from overseas. We had already embarked on an on-line learning platform to teach our clients about shift working. This means that no matter where you are in the world, you can still learn from our experience and develop shift patterns to match your business needs. We are continually updating and increasing our video library and already have embarked on a Coronavirus course to help businesses struggling to meet their unprecedented demand levels. Our clients are stuck in the situation of either suddenly being overwhelmed by demand or have no demand at all because of the lockdown. 

If your business is struggling to match your new demand profile, we can help, either with designing emergency shift patterns to match the workload for the next few months or by assisting in redesigning your operation for the next year. Now is the perfect time to implement changes to your operation so that your operation is more flexible in the future and can meet changes to your demand quickly and efficiently. 

We are here to help, please just drop us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you are looking at how you can improve your shift operation either in the immediate or long-term future. 



Wednesday, 25 March 2020 16:06


Coronavirus is spreading, causing people to become sick or have to take time off work so they can self-isolate. Which if you are an office worker just means working from home. But what about factories, NHS and utilities? We need 24/7 operations to keep going. We need them to work harder and longer so that we can all survive this outbreak. Key workers are mainly shift workers. So what sort of shift pattern can they work to minimise fatigue, yet still keep this country running smoothly? We have created a course for shift managers to help them through this crisis.

Keep calm and carry on!

For a factory where you need people in large numbers working on site it’s a little harder. You need people to come into work. You need to be able to cope with high absences. You need a way of bringing in more people to work.

Now the NHS’s solution is to ask retired workers to come back for a limited time. We are all in it together mentality and helping out in a crisis. Now if you have a back up group of staff you can call on, great. The more people you can mobilise the better.

If you don’t then you need a way to get your current staff to work harder in the short term. Most companies do this naturally with overtime. But when we are talking about a large amount if overtime then you need to think about fatigue. This is especially important as our immune system is less effective when we are tired.

So how can you get them to work harder safely? In this training course we will show you how to maintain 24/7 operations with one person on duty using just three people. This can be maintained for months. If they can swap in and out with others as they become better then you can maintain it indefinitely.

We also have a film to show you how to maintain 24/7 operations with just two people. This is an extreme solution. It can only be maintained for about 24-days. Hopefully this will give you the breathing space you need. Then you can find other solutions, like bringing in management to augment the two workers.

These rota solutions are not long-term solutions, but they should help you through the outbreak. 

We will be adding more films as the outbreak continues to cover the different problems that shift operations are trying to deal with. Each company is unique. Some companies need to reduce staffing and some need more workers than ever. Over the next few weeks we will add videos on reducing staffing, holiday management during the outbreak and varying start times to minimise numbers on public transport. 


How to Manage Your Shift Pattern

Wednesday, 06 November 2019 09:49

Do you know how to manage your shift pattern?

Managing shifts is never easy, trying to deliver a consistent product while dealing with everyone’s personal problems, means that you end up firefighting everyday.

We have worked with some of the largest companies around the wold to design their shift operations so that they can guarantee an effective and efficient service.

Would you like to know more?

We design holiday management plans to ensure that the operation is not effected and everyone gets good quality breaks when they want them.

Would you like to know more?

Our absence management solutions mean that you can ensure that you always have the right number of people when and where you need them.

Would you like to know more?

Fatigue has long been associated with shift work, but you can minimise that fatigue.

Would you like to know more?

An overtime culture means that your overtime budget is out of control and you still can’t find someone for that Friday night shift. We have worked with many companies to minimise their overtime and create a low-cost operation.

Would you like to know more?

Our latest e-learning experience is available now at As part of our course how to manage your shift pattern, you can find out how to become an expert at managing your shift operation. You will learn how many staff you need, how to organise holidays, how to cover for absences and even how to roster in training. This course is aimed at all shift managers, and at the end of this course you will know more. Then you too can manage an effective and efficient shift operation

manage your operation 


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