Contact Details

If you require further information on any of our services please do not hesitate to contact us by telephone or e-mail. All enquiries are extremely welcome.

T: 01636 816 466

The Old Vicarage
Station Road, Rolleston
NG23 5SE                              

Operational Research

You can always be more efficient

Operational Research is all about using analysis to improve decision making. Dr Angela Moore uses mathematical modeling, statistical analysis, optimisation, sequencing and scheduling techniques to create simple heuristics you can employ to run your operation more efficiently.

About Us

C-Desk Technology is a family run business. We have helped both large and small organisations with their shift working arrangements around the world for the last 19 years.

Welcome to our website

C-Desk Technology has been helping organisations with their staff rosters since 1996. Through a combination of Consultancy, Training Courses, Text Books and Software, we are able to help all, no matter their budget. In these stringent times it is essential to run an efficient shift pattern, to maximise your productivity whilst minimising your costs.

We created the first staff scheduling software that wasn’t a database in the world. Originally designed for our own purposes back when we ran our own 24/7 operation in the late 1980s. Later we converted it to C++ stand alone program for a windows operating system and in 1996 launched our first product; Visualrota. Since then the software has moved on and in 2010 we launched VisualrotaX. This time based in Excel with all Excel functions and our personalised rostering features.

Common problem areas include avoiding high Overtime whilst covering for Holidays and Sickness. In 2008 we published the first Shift Pattern Text Book. How to Manage Your Shift Pattern: Holidays and Absence which explains the problems with absence and gives solutions to avoid an overtime culture.

Our experience can help analyse your workload, predict future variations and convert this into a tailor-made shift pattern to ensure that you always have the staff available when and where you need them. All organisations are in a state of continual change due to external factors. Your operation needs to be able to change to meet those new circumstances for it to prosper. We can help introduce those changes.

Once you have a tailor-made shift pattern, the next step is to run your operation effectively to ensure that holidays, absences, training and other duties do not take staff away from your core workload. If you are thinking of using Annualised Hours or Holiday Include Shift Patterns (HISP), these are two of our specialist areas.

Alec Jezewski

Consultant in Shift Patterns
“After running my own 24/365 business with 70 staff for 14 years I have been helping companies, since 1996, create, introduce and run tailor made shift patterns to match the companies workload.”

Dr Angela Moore

Dr Angela Moore is a leading expert in shift pattern technology.  A statistician by profession, and author of several papers on statistical analysis, she has created many of the policies and procedures used by leading organisations around the globe. By creating Mathematical Models, Angela is able to produce practical solutions for any problem.


Our specialist services include:

  • Creating tailor made shift patterns
  • Operations management advice
  • Holiday management planning
  • Absence cover planning
  • Workload analysis
  • Editing Terms and Conditions of Employment for shift Workers
  • Implementing New Shift Patterns